Privacy Policy

1. Information We Collect

At REAL RATNAA GEMS, we are committed to safeguarding your privacy. We collect only necessary information required to process your orders and provide astrological gemstone recommendations:

• Contact Information: Name, delivery address, phone number, and email address.
• Vedic Consultation Details (Optional): Name, Gotra, and birth details entered for Vedic energization (Siddhi Pooja).
• Transactional Data: Payment transaction identifiers (processed securely via RBI-licensed payment gateways). We never store your credit/debit card numbers or UPI MPINs.

2. How We Use Your Information

Your information is used strictly to:

• Process and deliver your gemstone and jewellery orders via verified courier partners (Shiprocket, BlueDart, Delhivery).
• Send real-time shipment tracking SMS, WhatsApp alerts, and digital tax invoices.
• Conduct authentic Vedic energization rituals requested during checkout.
• Provide dedicated customer support and certificate verification services.

3. Data Protection & SSL Security

Our website utilizes bank-grade 256-bit SSL encryption to ensure all interactions and checkout flows are secure. We do not sell, rent, or trade your personal information to third parties.

4. Contact Us

For any queries regarding your privacy or data, please contact our privacy compliance team at support@realratngems.com or call +91 98277 60084.